When my client Margaret called me, she was in a state of total frustration.
She was a hard working, positive-minded, let’s-get-it-done kind of employee, and had never had performance issues in her career. But after long-term success in a job she loved, she’d just been assigned a new manager who was unlike any other: He gave her the silent treatment, iced her out of conversations, and, overall, was a bit of a bully.
As a result, Margaret, a positively positive and highly effective employee, had turned into a rattled bunch of nerves. She dreaded every interaction with this manager, fearing that in sheer frustration, she’d eventually blurt out “I quit!” without having any kind of backup plan. She wanted to make it work — it was a great job with a wonderful community of colleagues — but she had no idea how she could. Read more...
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